Delete Your Account

Request deletion of your Weight Easy account and associated data.

Request deletion by email

Email care@weighteasy.app with “Account deletion request” in the subject and the email or phone number linked to your account. If you no longer have access to that address, tell us how to contact you. We will confirm your identity before deleting your account and associated data. You can use this option even if the form below is unavailable.

After deletion is complete

  • All your weight logs, injection records, and health data will be deleted
  • Your account cannot be recovered after deletion
  • You will be logged out of all devices

We will process your request within 30 days as required by GDPR. You will receive a confirmation at your email address.

What gets deleted?

  • Your profile (name, height, weight, health goals)
  • All weight logs and tracking history
  • Injection records and dose history
  • Side effect logs
  • Education progress and lesson history
  • Notification preferences and device tokens
  • Your account credentials (email/phone)

We process email and web requests within 30 days. We may keep records where required by law for the applicable legal period. Anonymous, non-identifiable aggregate statistics may be kept indefinitely. See our privacy policy for more detail.

You can also delete your account directly from the app: My Account → Delete Account.